At GLOW MOLLY, we strive to provide a smooth and reliable delivery experience. Please review the following information before placing your order.
1. Order Processing
- Orders are typically processed within 1–3 business days (Monday – Friday)
- Orders are not processed on weekends or public holidays
- Processing times may be slightly extended during peak seasons
2. Shipping Time
Estimated delivery timeframes:
-
United States: 5–10 business days
-
International: 7–15 business days
Please note that delivery times are estimates and may vary depending on external factors.
3. Shipping Rates
🚚 Free Shipping
- Available on orders of $60 USD or more
📦 Standard Shipping
- Orders from $0.00 – $59.99 USD
- Flat rate: $10.00 USD
⚡ Expedited Shipping
4. Order Tracking
- Once your order has been shipped, a tracking number will be sent via email
- Tracking information may take 1–3 business days to update
5. Shipping Delays
While we aim to deliver orders promptly, delays may occur due to:
- Shipping carriers
- Customs processing
- Weather conditions
- High order volume
GLOW MOLLY is not responsible for delays caused by factors beyond our control.
6. Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders delivered to incorrect addresses
- Additional shipping fees may apply for reshipment
7. Lost or Stolen Packages
- Once a package is marked as delivered, GLOW MOLLY is not responsible for lost or stolen packages
- Customers should contact the carrier directly for assistance
- We will assist where possible to help resolve the issue
If you have any questions regarding your order:
📧 contact@glowmolly.com
⏰ Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
✨ Thank you for shopping with GLOW MOLLY